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Intergraph understands the importance of providing today’s public safety and security agencies with a modern records management system. With the acquisition of Denali Solutions, LLC, we are excited to meet that need by adding the inPURSUIT solution suite to our offerings.
Intergraph is proud to provide the best products and foremost experts in the public safety and security industry. Our full-function records management system (RMS) and field-based reporting (FBR) suite is planned to be tightly integrated with our widely deployed computer-aided dispatch (CAD) software. As we move forward, we will continue to use the inPURSUIT name for our RMS capabilities, as a component of our world-class, industry-leading solution.
We look forward to continuing to provide software and support you can rely on to save lives and protect property.
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Customer Service and
Support
To streamline and improve reporting, tracking, and communication of support requests, all Denali customers will transition to Intergraph's support and issue reporting system. This system will give you access to the support personnel you are accustomed to, but will also allow you to:
- File and submit reports 24/7 through our web portal
- View all open reports across your entire agency
- Review the status of your open issues
- Extract information into a full report for review
- Access a common 24-hour toll-free support line for emergency assistance
To start using Intergraph's support system, click here to get your login information. If you have an Intergraph support login, you can use it to access our support system at http://support.intergraph.com.
If you have questions about how to access the new system, please e-mail us at sgisupport@intergraph.com or call 877-822-8921.
Intergraph recognizes the value of a good support team, and the benefits this brings to our customers. Working together with you, our expert staff helps you get the most from your solutions.
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